Excel 2016 - Add-in doesn't appear

PROBLEM:  After installing Statement Converter (even in a "trusted location"), Excel fails to display its "Add ins" tab or the Add Ins tab disappears.

SOLUTION:  Ensure that you are using Statement Converter version 3.2.19 or later.


Tip:  Upgrades are provided at no charge during the first year after purchase.  To obtain a free upgrade, submit a support ticket; to purchase an upgrade, select "Upgrade" from the bottom of the order menu.