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Error in loading DLL (on Mac)


applies to Apple Mac only: If you receive "Error in loading DLL" when installing the add-in, there is an issue with your Excel.

Please re-install Excel. Additional symptoms you may notice with this situation are another window (behind the error window) saying "Opening StatementConverter.xla" and, below the status bar, small print stating "Press Command+ to cancel."

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Article ID: 12
Category: Installing / Uninstalling the program
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